IT Managed Service
MAXIMIZE ROI WITH CLOUD
Cloud Infrastructure & Management team includes a group of experts equipped with the knowledge, experience, vertical industry depth and tools to help maintain your business’s critical applications. Maximize ROI by paying a fraction of the cost for a team of global experts. We provide expert administration services for the application we customize.
Cylance streamlines the Cloud Infrastructure & Development by dividing the process into:
1. Discover
We understand that every solution has its own unique requirement. Our consultants will work with client’s team to create a cost-effective strategy. We will be gathering the information about the project, industry and also the business and then prepare a plan to execute on budget and on time.
2. Design
After analyzing your requirements thoroughly, our design team will create simple and elegant design. Based on your requirements, we will choose the right technological architecture for your cloud applications.
3. Implementation
Deployment is the most important part of the cloud services. Our team of experts will architect the right strategy for the solution which best fits your requirement. Our team will closely work with your team in reviewing milestones and understanding progress.
4. Manage
We offer application and IT infrastructure management services. We offer customized application support and infrastructure management by setting up a secure and scalable platform geared for high-performance. Our 24×7 support service helps clients maintain their focus to minimize the challenges and strengthen their core business needs.
Services
Managed Services
Cylance enables a company with IT services to reduce the operational cost and increase the operational efficiencies. Existing IT department comes across a multitude of challenges and they have to overcome these challenges to stay ahead of the competition. With managed services business can benefit:- Improved agility to responding to new challenges
- Improved delivery on SLAs
- Decreases the downtime
- Reduces the total cost of maintaining the IT infrastructure
IT Infrastructure Monitoring & Administration
With the change in the technology comes the need for change in IT infrastructure and also skills. It’s difficult for the companies to manage the IT infrastructure and monitor it. CYLANCE provides secure IT infrastructure monitoring & administration services to companies 24*7.- Server Monitoring
- Network Monitoring
- Website Monitoring
- Application Monitoring
Services
Managed Services
Cylance enables a company with IT services to reduce the operational cost and increase the operational efficiencies. Existing IT department comes across a multitude of challenges and they have to overcome these challenges to stay ahead of the competition. With managed services business can benefit:
Improved agility to responding to new challenges Improved delivery on SLAs Decreases the downtime Reduces the total cost of maintaining the IT infrastructureIT Infrastructure Monitoring & Administration
With the change in the technology comes the need for change in IT infrastructure and also skills. It’s difficult for the companies to manage the IT infrastructure and monitor it. CYLANCE provides secure IT infrastructure monitoring & administration services to companies 24*7.
Server Monitoring Network Monitoring Website Monitoring Application MonitoringBenefits with CYLANCE
CYLANCE helps organizations with traditional IT models to take advantage of the flexibility offered by Cloud and further improve cost-savings. We help you radically reduce Total Cost of Ownership and achieving maximum Return on Investment. Each cloud environment will be managed by a team of certified engineers.
24×7 support number
Single point of contact for all communications.
Ticketing system
![](https://www.cylancetechnolabs.com/wp-content/uploads/2021/03/ICON4.png")
99.9% uptime guarantee
Proactive response & resolution
Certified Engineer
Managing Infrastructure made Efficient and Economical
Cylance’s Remote Infrastructure Management Services (RIMS) team focuses on impoving the existing service levels via remote support by monitoring and managing the infrastructure, ensuring high uptime and high availability through proactive and reactive measures. Equipped with multiple remote monitoring consoles, proactive staff and capabilities of monitoring and managing applications, databases, servers, storage and networking devices.
IT Infrastructure Management Services
System and Network
Our IT Infrastructure Management Services are best in the category, scalable and affordable. With a team that has thousands of hours of experience in developing customized and versatile modules, you get products that match 100% with specifications given by you.- Server Management
- Network Management
- Monitoring
- High Availability & Disaster Recovery
- Establishing secure connectivity – VPN
- Remote Installation
- Desktop and End point computing
- Performance management and fine tuning
- Storage Management
- Backup Management
- Application Management
- Infrastructure Migration
- Infrastructure security Patch
- Cloud Infrastructure management (GC/AWS/Azure)
- O365 Management and Migration
- Email server management (Exchange / Smartmail / Zimbra / IceWarp/ OpenSource)
IT Helpdesk
Some details on what remote service desk is and what customer should avail benefit (below are the points which falls under Remote Sericedesk)- Customizable Incident management system
- Integrated service desk from Level 1 to Level 3
- Product Support
- Infrastructure and DataCenter Support
- Application Support
- Change Request Management
- License Management
- Inventory Management
- Configuration Management
- Handling incidents, problems, and service requests
Software & Application
Managing complexities and challenges of running the business without downtime and providing timely updates to existing applications on clouds and server remotely from secure environment. Doing routine tasks of software and application infrastructure for software updates and security checks- Automation
- Print Server
- Directory Server
- Web Server (IIS / Apache / Nginx / cPanel / Plesk)
- Application Containers
- Antivirus / DLP
- File Server
- FTP Server
- Backup
- WHMCS
- FreePBX (CallCenter)
Security & Virtualization
Keeping your Network and IT infrastructure running with real-time checks for greater security. Performing compliance audits regularly and frequently to keep the network secure along with that managing virtual management systems with balanced resource allocations to optimize operational efficiency and automate infrastructure virtualization.- Firewall
- Web security
- Content Filtering
- Log Analysis
- Hyper Visors
- VDI/Xen App (Citrix / RAS / Microsoft)
- Single Sign on
- Identity Access Management
- Compliance – HIPAA, HITRUST, ISMS 27001
- VA/PT
- SoC solution
- Endpoint Protection (Anti-Virus, DLP, Disk-encryption)
- Infrastructure Patch management
Networking & monitoring
Providing complete Access Control over devices and users in real-time to ensure enhanced security. Our Remote Infrastructure Management (RIM) Team proactively monitor and manage apps, servers, systems and virtual infrastructure. Wide range of solutions for dynamic business requirements with easy scale-up of network operations and assets in a systematic and audited manner.- Routing
- Network Load Balancer
- Security
- Concepts
- VPN
- Nagios
- CloudWatch
- ZenCSS
- OpenNMS
- Zabbix
Why Cylance for Remote Infrastructure Management?
Cylance helps organizations with traditional IT models to take advantage of the flexibility offered by Remote Infrastructure Management Services and further improve cost-savings.
Cost Reduction
Quality & Process
Best Practices
Risk Mitigation
Scalability
Pre-emptive Problem Resolution
Focus on Competitive Advantage
Automation
Expertise
